Security & support

Is your website struggling? We’re here to make it work.

Technical fixes, security audits, and configurations. We deliver the right work, at the right time. Efficient, professional, and fully committed to your success.

You don’t need to diagnose the problem. Just flag it to us, and we’ll take care of the rest.

How we can help

We fix what stops you from working

We don’t create issues to solve; we fix what’s already holding your site back. Below are the areas where we work most often. You can pick a single fix or combine several into a complete, tailored solution.

  • Malware Removal & Virus Cleanup

    Is your site showing errors, crashing or being flagged by Google? It’s likely under attack. We neutralise the threat, get your site back online and harden your security so it continues to work safely in the future.

  • Security & Performance Audit

    We put your site to the test to see how it handles attacks and heavy traffic. We diagnose bottlenecks, report on what needs fixing, and if you’re ready, implement the changes. Not only that, but we don’t just patch holes; we make your site resilient.

  • Plugin Audit

    We dive deep into your plugins, add-ons, and integrations. We identify anything that bloats your site, causes conflicts or opens a backdoor for hackers. Furthermore, we then recommend safer alternatives that work better for your system.

  • Website Migration

    Moving your site? We handle the entire move: database, content, users, orders, and server/email configurations. We protect every bit of data to ensure nothing goes missing, nothing breaks, and your transition is completely seamless.

  • Technical Support & Monitoring

    Reach out when you require a specific fix, performance optimisation, or a one-off deep dive. If you want permanent peace of mind, we offer 24/7 monitoring to ensure your business never stops working.

  • Backups & Data Protection

    We verify if your backups are actually reliable. If they aren’t, we set up a robust new system. This ensures that in the event of a crash, you can recover your data instantly and get back to business without losing a beat.

The Cost of Inaction

Don’t wait for something to break

Laggy performance. No backups. Leaky plugins. Small oversights lead to massive headaches. When your site goes down, your business pays the price. Don’t let “minor issues” become major costs.

  • Badly handled migration?
    Missing data, broken forms and a ruined site structure.
  • No updates or security?
    An open invitation for attacks, malware, and system failures.
  • No reliable backup?
    You risk losing your entire site and its functionality in the event of a crash.
  • Slow loading speeds?
    Customers bounce, and Google quickly tanks your rankings.

…and the list goes on. Most serious technical difficulties are predictable if you know where to look and what to do. That’s exactly why we’re here.

Step by step

How it works in practice

You tell us what you need. We assess the situation, present a clear solution and a quote. Once approved, we get straight to work. No unnecessary red tape, no delays.

  • Briefing

  • Assessment

  • Proposal

  • Delivery

Why work with us?

Most of our clients come to us through recommendations. They aren’t looking for the cheapest fix; they’re looking for specialists who know how to properly solve technical challenges. Our clients value direct communication, fast response times, and not having to explain the basics. That’s why we build long-term partnerships, not just one-off tickets.

  • 1,000+ sites rescued from infections & attacks

  • 20 years of collective expertise

  • WordPress specialists

  • Thriving on complex challenges

Proven track record

What our clients say

Thank you, Marek, for upgrading our website and taking care of it for the last few years. Your insight into digital marketing is also much appreciated.

Ben Sewell Sewell & Kettle lawyers https://sklaw.au/

The team at 360 Web Care are perfect for anyone running a WordPress website. They take all of the stress away from you, making sure your site is running smoothly at all time. They have responded quickly and efficiently to all of the issues we’ve had, and they’ve taught us a lot about how to run our website in the best possible way. We strongly recommend having them looking after your WordPress website.

Doron Shmilovits UX Law https://uxlaw.com.au/

Marek is amazing. He took care of all my WordPress website maintenance when I didn’t have the faintest clue what needed to be done. My salon relies on internet bookings, and business really accelerated with his help. Being a beauty salon owner, I had no idea about what I needed with the online side of things, but he spent countless hours helping me through it, was constantly available, and has provided extremely valuable information on how to manage and maintain a website. Highly recommend!

Harmony Tera Whip-Lash https://whip-lash.com.au/

Marek and the team at 360 Digital Care are a great team to partner with. They are professional, knowledgeable and quick to develop solutions to help our business.

Paul Coleman Fuse Mobile https://fusemobile.com.au/

360 Web Care team have been an absolute lifesaver with maintaining our WordPress website. They have taken care of all the technical side of running a website so I can focus on growing my business. There were so many aspects of maintaining a website that I had no idea about but they really helped me to understand all the work that’s involved and how important website maintenance is. Thank you for all your help I can recommend 360webcare.com website care plans!

Petko Petkov CHEFIN https://chefin.com.au/
  • UX Law

FAQ

Got questions? We have the answers.

  • Do I need to know exactly what’s wrong with my site?

    Not at all. You can simply describe the symptoms: what isn’t loading, where an error appears, or what’s bothering you. Every so often, it’s just a hunch that things aren’t working as they should – and that’s a perfectly valid starting point for us. We’ll handle the diagnosis and propose the fix.

  • Can you fix a site that someone else worked on?

    Yes. We regularly help clients who come to us after a failed migration, update errors, or unclear work by previous providers. We’re experts at untangling complex cases and getting things back on track, regardless of who handled it before.

  • How much does it cost?

    It depends on the scope of the task. Before you commit to anything, you’ll receive a clear, upfront quote. We believe in transparency, so you always know exactly what you’re paying for – no hidden fees, no surprises.

  • Is this a one-off fix or long-term support?

    It’s entirely up to you. We’re happy to help with one-off tasks like fixing a bug or migrating a site. We also handle project-based work, such as redevelopment and optimisation. If you’re looking for permanent, 24/7 peace of mind, we offer a dedicated website care: 360 Web Care. We’ll help you decide which option makes the most sense for your business.

  • Do you need full access to my website?

    That depends on the issue. For some tasks, basic info is enough; for others, we may need administrative access. If you don’t have all your login details or credentials handy, don’t worry – just let us know. We’ll guide you on what’s needed and how to share it securely.