Digital Accessibility (WCAG)

Is your website ready for every customer?

Digital accessibility is more than just a requirement – it’s the foundation of a modern, high-performing website.

We ensure your site meets WCAG standards and stays compliant with current regulations, making it accessible to every user. All without compromising on aesthetics or overcomplicating the process.

Digital Accessibility

What does an “accessible website” actually mean?

In short, it’s a site that anyone can use with ease, regardless of their situation or device. It works seamlessly with screen readers, features high-contrast visuals, follows a logical heading structure, and is fully navigable via keyboard.

But accessibility isn’t just about compliance or disability, it makes the web better for everyone. For many users, a small barrier = massive frustration = a lost customer.

Why accessibility matters

Delivering real value to every user

Accessibility isn’t just a checkbox for a minority – it improves the experience for all of us. It’s about making your site work for:

  • Your parents, who might struggle with small fonts or low contrast.
  • Users with dyslexia or ADHD, who benefit from clear, distraction-free layouts.
  • Someone with a temporary injury (like a broken arm), navigating with one hand.
  • The “Silver Economy” refers to the millions of users over 60 who value clarity and ease of use.
  • Mobile shoppers, considering that 75% of transactions now happen on smartphones.
  • …and even you, when you’re tired.

It’s more than just a statistic. These are real people. They can only become your customers if your website actually works for them. Don’t lock them out.

What do you gain through accessibility?

Accessibility is an investment, not a cost

  • More customers. Accessibility opens your doors to millions. Don’t let barriers turn away your revenue.

  • Legal peace of mind. Avoid the risk of audits and fines. Stay compliant and sleep better at night.

  • Higher conversions. Fewer obstacles mean fewer abandoned carts. A seamless site is a site that sells.

  • A brand that cares. True values speak louder than ads. Inclusivity builds trust that lasts.

What we do

How we make your website accessible

At 360 Digital Care, accessibility was our standard long before it became a legal requirement. We don’t do it because we have to, we do it because that’s how great websites should work.

Here is how we ensure your site truly works for everyone:

  • Barrier Audit

    We check if anyone is being excluded – whether they are visually impaired, elderly, navigating with a temporary injury or using only a keyboard.

  • Simplified Navigation

    We reorganise your site’s structure so it’s intuitive and easy to navigate, even without a mouse or when using a screen reader.

  • Contrast & Typography

    We ensure text is legible for everyone: no tiny fonts, no faded buttons, and no unclear descriptions. Just pure readability.

  • Alt Text & Clear Signalling

    We label images, videos, and buttons so your site remains understandable even if an element fails to load or is being “read” by a device.

  • Mobile-First Accessibility

    We make sure every form, menu, and button is comfortable to use on smartphones and tablets: no tiny touch targets or shifting layouts.

  • Frictionless Forms & Actions

    We configure every field and label to be crystal clear and fully operable via keyboard, removing frustration from the user’s journey.

Proven in practice

We’ve done this for others. Now, it’s your turn.

Thank you, Marek, for upgrading our website and taking care of it for the last few years. Your insight into digital marketing is also much appreciated.

Ben Sewell Sewell & Kettle lawyers https://sklaw.au/

The team at 360 Web Care are perfect for anyone running a WordPress website. They take all of the stress away from you, making sure your site is running smoothly at all time. They have responded quickly and efficiently to all of the issues we’ve had, and they’ve taught us a lot about how to run our website in the best possible way. We strongly recommend having them looking after your WordPress website.

Doron Shmilovits UX Law https://uxlaw.com.au/

Marek is amazing. He took care of all my WordPress website maintenance when I didn’t have the faintest clue what needed to be done. My salon relies on internet bookings, and business really accelerated with his help. Being a beauty salon owner, I had no idea about what I needed with the online side of things, but he spent countless hours helping me through it, was constantly available, and has provided extremely valuable information on how to manage and maintain a website. Highly recommend!

Harmony Tera Whip-Lash https://whip-lash.com.au/

Marek and the team at 360 Digital Care are a great team to partner with. They are professional, knowledgeable and quick to develop solutions to help our business.

Paul Coleman Fuse Mobile https://fusemobile.com.au/

360 Web Care team have been an absolute lifesaver with maintaining our WordPress website. They have taken care of all the technical side of running a website so I can focus on growing my business. There were so many aspects of maintaining a website that I had no idea about but they really helped me to understand all the work that’s involved and how important website maintenance is. Thank you for all your help I can recommend 360webcare.com website care plans!

Petko Petkov CHEFIN https://chefin.com.au/
  • UX Law

FAQ

Got questions? We have answers.

  • What’s the deal with the accessibility laws?

    The European Accessibility Act (EAA) requires businesses to ensure their websites are accessible to everyone. By 2025, this is mandatory for online stores, banks and service platforms.

    But let’s forget the law for a second. Accessibility is simply about making sure nobody is locked out. Think of it like a dropped kerb on a pavement: it’s designed for wheelchairs, but it’s also used by parents with prams, kids on scooters and travellers with suitcases. On your site, this means better contrast, keyboard navigation and clear image descriptions. It’s not just about compliance, it’s about opening your doors to millions of potential customers who currently find your site too difficult to use.

  • My business is small – does accessibility still matter?

    Actually, it might matter even more. 

    Accessibility makes your site intuitive and frictionless, which directly boosts conversions. Even simple fixes to headings or forms can stop a user from giving up. It’s not just a requirement; it’s a real opportunity to deliver a better customer experience and see more orders come in.

  • What are the penalties for non-compliance?

    Formally, fines can reach up to 10% of annual turnover. But the bigger “penalty” is the one you don’t see in reports: lost customers. Today’s users have zero patience for digital barriers. If they can’t click, read, or understand something, they won’t “try harder”, they’ll simply close the tab and go to a competitor. You don’t get a complaint; you just get silence in your orders inbox.

  • How long does the process take?

    An audit takes just a few days. Thereafter, depending on the scale of the changes, implementation can take anywhere from a few days to a few weeks. We work through a proven, transparent process with no unnecessary delays.

  • Is it difficult and time-consuming?

    Not with us. Here’s our simple step-by-step:

    • We find exactly what needs fixing.
    • You get a clear roadmap, no technical jargon.
    • We apply the fixes (or work with your team to do it).
    • We show you how to maintain accessibility daily. We stay with you until everything is compliant and even beyond.

  • Do I have to rebuild my entire website?

    Usually, no. Usually, high-impact fixes to key elements – like contrast, alt-text, forms and keyboard support – are enough. It’s rarely a revolution; it’s more like fixing a jammed door, so everyone can walk through freely.